Refund Policy

NO REFUNDS POLICY

All services provided by Simply Styled Hair are final sale and non-refundable.

By booking an appointment and receiving services, the Client acknowledges and agrees that payment is for the time, expertise, and professional service provided, regardless of the outcome.

Refunds will not be issued for any reason, including but not limited to:

• Dissatisfaction with results

• Change of mind

• Misunderstanding of expectations

• Results differing from inspiration photos

• Time or financial inconvenience

NO GUARANTEE OF RESULTS

All salon services are customized and performed based on the Client’s hair condition, history, and individual characteristics.

The Client acknowledges:

• Results are not guaranteed

• Outcomes may vary significantly

• Exact replication of colors, styles, or reference images is not assured

Dissatisfaction with aesthetic results does not qualify for a refund under any circumstance.

SERVICES PROVIDED “AS-IS”

All services are provided on an “as-is” basis without warranties of any kind, either express or implied.

Simply Styled Hair makes no guarantees regarding:

• Longevity of results

• Exact color outcomes

• Hair integrity following chemical services

CLIENT RESPONSIBILITY & APPROVAL

The Client accepts full responsibility for:

• Approving services discussed during consultation

• Decisions made before, during, and after the appointment

• Understanding the risks, limitations, and expected outcomes

Once a service has been performed, it is considered accepted by the Client.

ADJUSTMENTS (DISCRETIONARY ONLY)

In limited cases, Simply Styled Hair may offer an adjustment.

However:

• Adjustments are not guaranteed

• All adjustments are provided solely at the discretion of Simply Styled Hair

• Adjustments do not constitute a refund or partial refund

To be considered:

• The Client must notify the salon within 7 days of the original service

ADJUSTMENTS WILL NOT BE OFFERED IF:

• Aftercare instructions were not followed

• Non-recommended products were used

• Another stylist altered the hair after service

• The Client changes their desired outcome after the appointment

• Hair condition has changed after leaving the salon

• Expectations were unrealistic or outside the consultation agreement

NO THIRD-PARTY LIABILITY

Simply Styled Hair is not responsible for:

• Services previously performed by other stylists or salons

• Corrective outcomes involving prior damage or chemical history

• Work altered, corrected, or modified by another provider after the appointment

AFTERCARE RESPONSIBILITY

The Client assumes full responsibility for maintaining their results after leaving the salon.

Simply Styled Hair is not liable for:

• Fading, dryness, or breakage

• Changes caused by heat styling, environmental exposure, or water quality

• Damage caused by improper maintenance

ALLERGIC REACTIONS & SENSITIVITIES

Simply Styled Hair is not responsible for allergic reactions or sensitivities to products used during services.

The Client assumes all risk and is responsible for requesting patch testing if needed.

Refunds will not be issued due to reactions.

LIMITATION OF LIABILITY (REFUND RELATED)

To the fullest extent permitted by law:

Under no circumstances shall Simply Styled Hair be required to issue refunds, credits, or compensation beyond the original service provided.

Maximum liability, if any, shall be limited to the amount paid for the service in question.

CHARGEBACKS & PAYMENT DISPUTES

By agreeing to this policy, the Client agrees not to initiate chargebacks without first contacting Simply Styled Hair.

Any attempt to dispute a completed service through a financial institution may be considered a violation of this agreement.

In such cases, Simply Styled Hair reserves the right to:

• Provide documentation of this policy to dispute the chargeback

• Pursue recovery of funds

• Refuse all future services

EXCEPTIONS

Any exceptions to this Refund Policy are:

• Rare

• Case-specific

• Granted solely at the discretion of Simply Styled Hair

No exception creates an obligation for future cases.

ACKNOWLEDGMENT OF POLICY

By booking or receiving services, the Client confirms that they:

• Have read and understood this Refund Policy

• Accept that all services are non-refundable

• Agree not to dispute or challenge charges based on dissatisfaction